Aspen’s Default Servicing Platform

Our default servicing solution gives you control and transparency

Default Servicing Platform Vs. Loan Servicing Platform

A performing loan sits in a loan servicing platform that tracks everything to do with servicing the loan. When a loan stops performing and enters default, it moves to Aspen’s default servicing platform, which complements loan servicing. 

Aspen Default Servicing Platform

Client Portal

Mgt. Platform

Vendor & Mobile Portal



BI Tool

Customizable Workflows

  • Property Inspection
  • Preservation & Maintenance
  • Loss Mitigation
  • Loan Modification
  • FHA Conveyance
  • Repairs (Pre-Sale & Post-Sale)
  • REO
  • Short Sale
  • Hazard Claims, including Repair
  • Expense Management
  • Cash Flow Management
  • Quality Control
  • Public Inquiry Management

Improved Management/Oversight

  • Vendors:
    • Qualification
    • Training
    • Assignments
    • Performance
    • Quality
  • SLAs
  • Transparency of process for all stakeholders (e.g. Client, Employee, Vendor, etc.)
  • Team & Role Management
  • Client & Investor Pricelists
  • Configurable Business Rules
  • Configurable Notifications

Integration Friendly/Data Centric

Integrate with:

  • Loan Servicing Platforms
  • Client Systems
  • Proprietary Systems
  • Accounting Platforms
  • Mobile Applications
  • Claims Systems
  • Reporting
  • Hosting
  • Backup
  • Archiving
  • Retention

Platform Highlights


Use our processes out-of-the-box and easily configure to align your organization

Pricing Policy & Allowables

Track all claims rules, allowables rules and investor rules upfront eliminating costs and reducing spend


API first and extensive integrations

Asset Owners & Servicers

Change to Default Servicing Operations : Cut and Manage Costs, Scale for Volume and Ensure Compliance

Field Service Management

Drive scale without increasing resources, delivering efficiencies and better serving your clients


Everything tracked and auditable in one place including industry, fit-for-purpose standardized criminal background check and Proof of Service & Compliance.

How Do I Get Started?

We can have you up and running and transforming your operations within 60 days of MSA execution.

Email to schedule a demo or to discuss pricing.