Aspen’s Property Servicing Platform

Our property servicing solution gives you control and transparency

What Is A Property Servicing Platform?

A property servicing platform focuses primarily on the asset. Delivering a single source of information for everything to do with the asset, the Aspen Property Servicing Platform provides visibility over your entire portfolio of properties while ensuring key data is available to support real-time decision making.  

Property Servicing Platform Vs. Loan Servicing Platform

A performing loan sits in a loan servicing platform that tracks everything to do with servicing the loan. When a loan stops performing and enters default, it moves to Aspen’s property servicing platform, which complements loan servicing. 

Aspen Property Servicing Platform

Client Portal

Mgt. Platform

Vendor & Mobile Portal



BI Tool

Customizable Workflows

  • Property Inspection
  • Preservation & Maintenance
  • FHA Conveyance
  • Repairs (Pre-Sale & Post-Sale)
  • REO
  • Short Sale
  • Hazard Claims, including Repair
  • Expense Management
  • Cash Flow Management
  • Quality Control
  • Public Inquiry Management

Improved Management/Oversight

  • Vendors:
    • Qualification
    • Training
    • Assignments
    • Performance
    • Quality
  • SLAs
  • Transparency of process for all stakeholders (e.g. Client, Employee, Vendor, etc.)
  • Team & Role Management
  • Client & Investor Pricelists
  • Configurable Business Rules
  • Configurable Notifications

Integration Friendly/Data Centric

Integrate with:

  • Loan Servicing Platforms
  • Client Systems
  • Proprietary Systems
  • Accounting Platforms
  • Mobile Applications
  • Claims Systems
  • Reporting
  • Hosting
  • Backup
  • Archiving
  • Retention

Platform Highlights


Aspen has created a toolkit that allows us—without coding—to create workflows and forms through our configuration system and publish those to the operational model.

Pricing Policy & Allowables

We have built all of the claims rules, allowable rules, and investor rules upfront. These are configurable, allowing you to accommodate private investor portfolios with different rules.


We integrate our property servicing platform with any required upstream and downstream systems and processes for simplicity and improved productivity.

Asset Owners & Servicers

Find out more about how Aspen’s Property Servicing Portal empowers asset owners and servicers with operational control, driving cost management and the prevention of dollar leakage, while enabling you to be future-focused.

Field Service Management

Discover how Aspen’s property serving portal can help field service managers drive scale without increasing resources, delivering efficiencies and helping you to better serve your clients.


Learn more about the only industry-backed, fit-for-purpose standardized criminal background check for mortgage field services personnel and combine it with our Proof of Compliance or Proof of Service offerings.

How Do I Get Started?

We can have you up and running and transforming your operations within 60 days of MSA execution. Email to schedule a demo or to discuss pricing.