Aspen’s Property Servicing Platform
Our property servicing solution gives you control and transparency
What Is A Property Servicing Platform?
A property servicing platform focuses primarily on the asset. Delivering a single source of information for everything to do with the asset, the Aspen Property Servicing Platform provides visibility over your entire portfolio of properties while ensuring key data is available to support real-time decision making.
Property Servicing Platform Vs. Loan Servicing Platform
A performing loan sits in a loan servicing platform that tracks everything to do with servicing the loan. When a loan stops performing and enters default, it moves to Aspen’s property servicing platform, which complements loan servicing.
Aspen Property Servicing Platform
- Property Inspection
- Preservation & Maintenance
- FHA Conveyance
- FHA CWCOT
- Repairs (Pre-Sale & Post-Sale)
- Short Sale
- Hazard Claims, including Repair
- Expense Management
- Cash Flow Management
- Quality Control
- Public Inquiry Management
- Transparency of process for all stakeholders (e.g. Client, Employee, Vendor, etc.)
- Team & Role Management
- Client & Investor Pricelists
- Configurable Business Rules
- Configurable Notifications
Integration Friendly/Data Centric
- Loan Servicing Platforms
- Client Systems
- Proprietary Systems
- Accounting Platforms
- Mobile Applications
- Claims Systems
Aspen has created a toolkit that allows us—without coding—to create workflows and forms through our configuration system and publish those to the operational model.
Pricing Policy & Allowables
We have built all of the claims rules, allowable rules, and investor rules upfront. These are configurable, allowing you to accommodate private investor portfolios with different rules.
We integrate our property servicing platform with any required upstream and downstream systems and processes for simplicity and improved productivity.
Asset Owners & Servicers
Find out more about how Aspen’s Property Servicing Portal empowers asset owners and servicers with operational control, driving cost management and the prevention of dollar leakage, while enabling you to be future-focused.
Field Service Management
Discover how Aspen’s property serving portal can help field service managers drive scale without increasing resources, delivering efficiencies and helping you to better serve your clients.