At the 2025 MBA Annual Convention and Expo, Alex Verget, VP of Business Services at Aspen Grove, sat down with Allison LaForgia from HousingWire to discuss all things mortgage servicing. This lively discussion explored how the industry can break down silos and create a connected ecosystem among lenders, servicers, technology partners, and regulators.
The conversation explored how intuitive, connected solutions are driving the next evolution of servicing; how organizations can scale efficiently without sacrificing quality; and why collaboration is emerging as a critical differentiator — “collaborate or collapse.” They also touched on the growing role of AI, emphasizing that a human-centric approach — one that amplifies strong processes and quality data — is key to unlocking new opportunities across the servicing ecosystem.
Watch the full interview :
