Unify underlying applications for the operator. Our collections product shortens onboarding time, eliminates manual checklists & improves compliance while shortening call times and systematically guiding operators through dynamic call flows. Eliminate after-call activities with real time data capture & interaction, resulting in reduced stress & anxiety for all parties.
According to Seán Ryan – CEO of Aspen Grove, “the Collections product reduces call volume, increases call productivity, ensures compliance and standard responses, and results in better outcomes for all stakeholders.” Ryan went on to say “this is accomplished by creating a front end for collections servicing to pull all data relevant to a loan into one screen for the associate, no matter what direction the call goes with the borrower – thus eliminating manual checklists and the need for multiple follow-up calls. We are very excited to bring this new and unique solution to the servicing industry.”