Grand America Hotel, Salt Lake City, Utah
February 13 – February 15, 2018
One of the main events of the year for the field services industry in 2018 is the Elevate conference. This is the first time the Elevate conference has offered a full schedule of key sessions specifically for the default servicing industry. These sessions focus on important technological developments in the sector and how participants can benefit from them.
Aspen Grove Solutions president, Ed Buckley, was asked to participate in a panel discussion on emerging technology trends on Wednesday, February 14. This group of industry thought leaders also included Xactware product marketing coordinator Kevin Gulbransen, Miles Preservation president and Professional Field Solutions principle Scott Gilbert, and NAMFS executive director Eric Miller.
Ed was asked for his views on the role of technology in regulation and compliance and the ways it could improve the flow of data to servicers in the future.
Industry Standard Background Check & Proof of Service
Ed’s presentation focuses on the tools Aspen has created to control and manage field service professionals and work orders. Aspen created the industry standard background check, which allows service providers to manage cost control & recovery, vendor oversight, reputation and compliance risk, quality, and community safety. Field service professionals now need just one background check to work for multiple vendors. When they are submitted for the background check, they receive a unique ABC# that identifies them without sharing personally identifiable information. Their compliance level is adjudicated from a level of IC01 to IC04 to accommodate varying client tolerance levels. They can then use Aspen’s mobile API technology to sign in with their ABC# at the property.
The system offers full network visibility for service providers, with a clear line of sight from the institution to the individual who completes the work. This clearly documented format makes answering audit questions a breeze. Aspen also enables field service professionals to share their marketing profiles. Using Aspen iRecord’s private, cloud-based platform, service providers gain control over the costs of remaining compliant in a challenging regulatory environment.
Transformative technology is an area of key interest to Aspen, so we are delighted to participate in Elevate 2018. We strive to deliver solutions for service providers that integrate smoothly with field service models. We demonstrate how streamlined, technologically driven quality control allows service providers to establish real-time oversight and control over all of the assets and work orders they manage.
Elevate 2018 Contributors
The conference is organized by Xactware Solutions, which provides computer software solutions for building and repair estimation. Its flagship estimating system is Xactimate. The company also creates tools to estimate personal property and emergency repairs. Xactware president, Mike Fulton, will deliver the keynote address at the Elevate conference. “Elevating to the Latest InsurTech and EstimatingTech” will cover the ways in which his company is using the latest technology to transform insurance claims and property repair. Other speakers at the conference include organizational consultant Joseph A. Michelli, Spectrum Field Services’ Melissa Bunker, Professional Field Solutions’ Scott Gilbert, and Property Pres Wizard’s Bob Whelan and Matt Zoldowski.