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Elevate19

elevate conference 2019

The Grand America Hotel
Salt Lake City

February 12–13, 2019
(Free training available on the 14th)

A must for anybody working in areas related to the insurance claims and repair industry, Elevate19 blends the former Xactware User Conference and PCS Catastrophe Conference with pioneering content from Geomni and ISO. Aspen is participating again this year. This conference is key to finding out about cutting-edge developments in InsurTech, EstimatingTech, and technology for the insurance claims and repair industry. From previous Elevate conferences, we’ve learned that these events offer excellent opportunities to network with industry professionals, discover more about industry trends, and gain practical insights into new technology.
Mike Fulton, the president of Xactware will deliver the keynote address, outlining important developments and key trends in the evolving insurance ecosystem with leaders from Verisk and Geomni. After the address, you can gain hands-on experience with the latest Xactware tools in the Xperience Lab and attend sessions on everything from the future of water damage restoration to the power of industry-wide data sharing.
Check out the schedule to see what’s on offer.

The day after the conference, an entire day of free training is provided. This includes an NFIP claims presentation applicable to anybody seeking to maintain or secure NFIP certification.

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Property Insurance and Restoration Conference February 2019

Salt Lake City, Utah

February 11, 2019

Property Insurance and restoration conference

Aspen is delighted to be participating in the spring meeting of the Property Insurance and Restoration Conference (PIRC). The key attraction of PIRC is that participants are encouraged to air their views on topics central to the property restoration industry, and they get the opportunity to discuss problems and solutions with other industry professionals. Topics at February’s event include lessons learned from disaster events, best practices for photo documentation, current background check requirements, and new technology.

Who Is the Audience?

PIRC is for everybody connected to the property insurance and restoration sectors. National leaders in their fields and other key figures make it their business to attend. Expect to see representatives from restoration companies of all sizes, as well as the insurance industry, IP, vendors and other key players. The goal of these meetings is to bring all sides together to discuss issues./

Schedule

This is a one-day event running from 9AM through to an evening reception at 5.30PM. Topics covered included reciprocity and other governmental and regulatory items, lessons learned from recent disasters, restorer requirements, photo documentation best practice, and background checks.

RIA will give a special presentation on its TPA task force.

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Aspen CEO Sean Ryan among Top 25 Mortgage Industry Leaders

Aspen CEO Sean Ryan

Aspen Grove Solutions CEO Sean Ryan has been named in MReport‘s Top 25 Industry Leaders for 2019. Given MReport‘s position as a key source of relevant news for the mortgage origination and loan processing business, this is an emphatic endorsement of Aspen’s commitment to challenge the issues its customers face every day in their default servicing operations.

An MReport profile highlighted Sean’s reputation as a “technology pioneer,” pointing to the 20 years of experience he has invested to help guide Aspen Grove’s customers in mitigating risks and eliminating dollar leakage. It pointed out his achievement in tripling the size of the business since becoming CEO in 2008 and his role in assisting Aspen Grove’s customers take industry leadership positions. It also underlined his commitment to the Aspen team and the guiding principles of the Aspen Way—a set of core values that drives ongoing improvement in the mortgage servicing industry through technological innovation and an ethos of partnership.

Being featured among the mortgage industry’s top leaders is a tribute to Aspen Grove’s customers and the fantastic team who have helped Sean achieve this accolade and advanced the entire industry for the good of all stakeholders. Under Sean’s leadership, Aspen remains committed to guiding our customers in tackling the daily issues they face in default servicing.

You can read Sean’s profile in full (page 40) and find out more about the other industry leaders in this month’s issue of MReport.

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Five Star Conference & Expo 2018

The theme of this year’s Five Star Conference and Expo was “Rise Above,” and the event certainly reached new heights in 2018. Billed as “an integral source of information, collaboration, and progression for the housing and mortgage industry,” Five Star’s 15th annual conference lived up to the hype. Aspen was a star sponsor, and we had a busy three days of events, meetings, and fantastic opportunities to celebrate the heroic work of the U.S. military.

5 star conference 2018Private reception for veterans

Sunday’s first event was the Single Family Rental Roundtable, followed by key FORCE networking events. Mindful of the immense contribution that our military heroes make to this country, Aspen was proud to host a private reception for veterans that evening. Operation Homefront CEO John I. Pray Jr., Brig Gen (ret), USAF, addressed the military families assembled. Operation Homefront provides emergency financial, housing and supportive family services to military and veteran families.

 

Sean Ryan Speaks at Servicing & Compliance Lab

The Legal League 100 Fall Servicer Summit took up Monday morning, with the American Mortgage Diversity Council Fall Meeting taking place after lunch. Later that afternoon, top mortgage servicing professionals presented new strategies to enhance operations, manage costs, service homeowners, and safeguard portfolios from embedded risk at the Servicing & Compliance Lab.

Aspen CEO Sean Ryan was among the speakers, as were representatives of Auction.com, Fannie Mae, Mr. Cooper, Freddie Mac, the Bureau of Consumer Financial Protection, and EY. Topics for discussion included the state of the servicing industry, the outlook for the year ahead, current rules and regulations governing the industry, and the influence of innovation on servicing. Speaking about technology, Sean Ryan pointed out that “apps like Amazon, Uber, Spotify—those are the types of experiences consumers are looking for, and that is what we must try to provide.”
5 star conference 2018

Keys for Life Reception

Later that evening, Aspen was delighted to co-host the Keys for Life reception, an annual favorite that pays tribute to the exceptional bravery and sacrifice of U.S. military veterans and their families.

Five Star presented its Lifetime Achievement award to two recipients: the late Robert Klein of Safeguard Properties and Caliber Home Loans’ Marion McDougall.

Then came the event that gives Keys for Life its name: the gifting of mortgage-free homes to five U.S. military veterans and their families, thanks to JPMorgan Chase, Auction.com, and Operation Homefront.

With singer Leann Rimes providing the entertainment (as well as five signed guitars that were auctioned in aid of Operation Homefront), the evening ended on a high note.

5 star conference 2018

Women in Housing Lunch

The highlight of Tuesday’s event for Aspen was the Women in Housing Banquet, which we co-hosted with Freddie Mac, McCalla Raymer Leibert Pierce, and Weathercheck. This is the first year of the event, but, judging by its success, it looks like a tradition that will continue. Celebrating the achievements of women in the mortgage servicing and housing industries, it saw five business leaders receive the 2018 Women in Housing Leadership Awards, the Keystones.

In his opening address at the banquet, Ed Delgado, President and CEO, Five Star Institute said that the inaugural Keystone awards celebrated the leadership of the women in the industry. “Our business is complemented by women who exemplify characteristics that strengthen and support the industry through their leadership,” Delgado said.

The Rising Business Leader Award honors individuals with under a decade of consecutive industry experience who have shown an exceptional ability to lead and drive progress. It went to Courtney Thompson, Director, Default Oversight and Operations, at Flagstar Bank.

The Cultural Leader Award went to Charmaine Brown, Diversity Director at the Office of Diversity and Inclusion at Fannie Mae. Miriam Moore, who is Division President at ServiceLink, took home the Keystone for Community Leadership. The Diversity and Inclusion Award was presented to Susan Somersille Johnson, CMO, SunTrust.

Marcia Davies, COO of the Mortgage Bankers Association, was honored with the Laurie A. Maggiano Legacy Award, which was named after the late industry icon whose illustrious career had a huge influence on housing. The banquet also featured a keynote address by Mrs. Laura Bush, First Lady of the United States (2000-2009).

Conclusion

These are just some of the key events in which Aspen had a leading role. The conference also proved to be a richly rewarding experience in terms of networking and educational opportunities. We’re already looking forward to next year.

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Aspen Delivers Five Star Institute Mortgage Industry Certification Platform

As a committed mortgage industry professional, you know how important it is to maintain in-depth knowledge of your sector. One way is to pursue online mortgage industry training from a trusted expert. The Five Star Institute mortgage industry certification platform  delivered by Aspen makes it easy. As part of its commitment to partnering with learning content providers Aspen supports 24/7 e-learning through our Aspen iLearn® service or via white-labeled offerings such as FSA.

FSA’s Key Programs in Housing & Mortgage

The mortgage industry recognizes FSA as an independent certification program that delivers courses designed by key experts in housing and mortgage. FSA offers education in an easy-to-use online format that covers the key areas of regulatory compliance, legal practice, diversity and inclusion, and distressed asset disposition. Subjects include regulatory compliance, legal practice, diversity and inclusion, and distressed asset disposition.
“The objective of the FSA is to provide relevant, timely, and actionable education tailored for professionals of all levels servicing the mortgage industry. We expect these certifications to contribute, not only to the careers of those who complete the coursework, but also to the overall progress of the industry as a whole,” said Five Star Institute president and CEO, Ed Delgado.
There are eight courses in each of the FSA programs, with each certification containing the equivalent of 20 credit hours of relevant material. Master certification is available to those who complete the four programs.

Aspen’s Commitment to Training & Education

“As committed industry professionals, we at Aspen appreciate how important it is to acquire and maintain in-depth knowledge in our sector. We take pride in the knowledge that we are facilitating the work of our industry-leading education partners at the Five Star Institute and ensuring the best training and education is available in the marketplace.” said Edmond Buckley, president of Aspen Grove Solutions.

Want to know more?

You can find further information about the FSA and its four new certification programs on the Five Star Academy website.