Aspen Grove Solutions recruits from a broad range of disciplines such as Software Engineers, Project Managers, Business Analysts, Q.A., and Infrastructure. We offer our team members a competitive salary, plus benefits which include opportunities for growth through learning and development, pension, remote working, holidays, and a very active and fun sports and social club. Our philosophy is based on a team approach, and we are an equal opportunity employer and welcome diversity in our workplace. We are a Microsoft Gold Certified Partner and our Infrastructure and DBA teams are working toward achieving Gold Hosting Competency.
Tier 2 Application Support Engineer
We are looking for an experienced Technical Support Engineer to join our high performing Tier 2 team. The ideal candidate must possess an ability to positively contribute to the Software Technical Support process within our company. The ideal candidate will have the technical knowledge; be self-motivated and enthusiastic, have excellent written and verbal English communication skills and be proficient in identifying and solving problems. The candidate must have a natural desire to continue their self-development through learning and professional development.
The ideal candidate should be educated to degree level holding a BSc Computer Science \ Software Engineering (2.1 or above.) Previous experience in a solid & proven Technical Support experience of Web Applications composed of Microsoft Technologies. Demonstrate a strong enthusiasm for problem solving and client interaction and excellent time management skills.
We currently have an opportunity for a Business Analyst to join our highly innovative, motivated Business Analyst team.
Ideally the Business Analyst will: Drive the Business Analyst activities within Aspen Grove Solutions to ensure it executes to high performance, reliability and trust standards. Provide leadership needed to instill a team-oriented, client-driven, results-focused team.
Collaborate with all functional teams to achieve strategic, tactical and project goals.
Strong analytical and product management skills required, including an ability to interpret customer business needs and translate them into application and operational requirements.
Serve as the conduit between the customer (internal and external) and the development team with excellent verbal and written communication skills. Develop requirements specifications. Collaborate with clients and developers to establish the technical vision and analyze trade-offs.
Application Security Engineer
We currently have an opportunity for an Application Security Engineer in our Application Security team. We are looking for an engineer with an in depth understanding and experience in the field of application security.
It is essential that the person who carries out this role has an excellent working knowledge of C# and .NET Framework and a high level of understanding of the software development life cycle. A comprehensive knowledge and interest in the field of application security is a must as it an in-depth understanding of common vulnerabilities, attack vectors and prevention techniques. A proven record of working in a leadership position in software development teams is essential.
Customer Care Representatives
We are looking for a Customer Service Representative to join our highly innovative, motivated Customer Service team. As, the Customer Service Representative you are a helpful, knowledgeable candidate who can provide answers to customer inquiries, perform basic troubleshooting functions and on-board companies and individuals for an industry compliance solution for the field services industry. You will have previous work experience providing front-line customer care. You will act as first line support and build and maintain strong, customer relationships with all our Aspen iFamily and Aspen iRecord customers. You will have previous experience multi-tasking at a high volume level while achieving a best in class customer satisfaction ratings and you will work closely with other teams in the business including Operations, Training and Marketing so a strong team ethic is a must.
In addition, you will work closely with other teams in the business including Operations, Training and Marketing so a strong team ethic is a must.
We are looking for a talented Digital Designer to join our highly innovative, motivated product design team. As, the Digital Designer you will have strong user centered design experience. You will support a wide range of requests for graphic assets across different teams and departments e.g. posters, flyers, infographics, business cards, icons etc. Produce user friendly designs and layouts for product features developed in Aspen Grove Solutions. Continuously iterate and improve on designs based on team critique, internal stakeholders and external feedback. Test and validate design decisions through mock-ups and interactive prototypes and iterate quickly based on feedback. Help drive and improve user-centered design processes to get the best quality and value for our development efforts and help document and promote UI design guidelines and best practices.
It is essential that you have 3+ years’ experience as a digital designer. A Degree in Design, Multimedia, Human Computer Interaction, Product UX Design, Computer Science or related work experience is essential and an online portfolio featuring design projects is required.
Technical Writer / Content Developer
We are looking for a Technical Writer/Content Developer to join our innovative, highly-motivated service delivery team. We need solid, trustworthy, and reliable individuals who take ownership of, and have pride in the quality of their work. The ideal candidate has a passion for writing, is technically and analytically focused, is self-motivated but works well in a team, and has excellent written and verbal English communication skills. This is a challenging position as part of a vibrant, motived team working for an international company with significant growth potential. If you are up for a challenging, rewarding career with lots of opportunity to progress and learn in a team-oriented environment, and you have the right technical skills, and you would like to live and work in an environment with the best work-life balance in the country, then Aspen Grove Solutions is for you.
It is essential that the person who carries out this role has a BA/BSc. in a related field, or equivalent experience and is familiar with OO development and web development. Must have a desire to work in a service-oriented environment with a focus on delivery of high-quality services to the business and to our clients. Previous experience explaining technical concepts in the classroom or in writing and good visual design skills.
Technical Skills Requirements:
HTML, XML, CSS, software development lifecycle, web development, ASP.NET, C#, SQL.
A candidate with experience in the following would be a bonus but not essential: